Last updated: January 10, 2026
This Privacy Policy explains how Dentaray (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit our website, contact us, or use our online services.
We are committed to protecting your privacy and processing personal data transparently and securely, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
a. Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
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Full name
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Email address
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Phone number or WhatsApp number
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Country of residence
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Medical or dental information you choose to share (including photos or X-rays)
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Any information submitted through contact forms, emails, WhatsApp, or online consultations
b. Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address
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Browser type and device information
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Pages visited and time spent on the website
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Referring URLs
This data is collected using cookies and analytics technologies.
2. How We Use Your Information
Dentaray uses your information for the following purposes:
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To respond to inquiries and consultation requests
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To provide dental consultations, treatment plans, and medical information
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To communicate with you via email, phone, or WhatsApp
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To improve our website, services, and patient experience
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To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal data to third parties.
3. Medical and Sensitive Data
If you voluntarily provide medical or dental information:
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It will be processed solely for consultation, diagnosis preparation, or treatment planning
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It will be accessed only by authorized medical professionals or consultants at Dentaray
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It will be handled with strict confidentiality and professional secrecy
By submitting such information, you explicitly consent to its processing for medical purposes.
4. Legal Basis for Processing (GDPR)
We process personal data based on one or more of the following legal grounds:
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Your explicit consent
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The necessity to provide services you request
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Compliance with legal or regulatory obligations
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Legitimate interests related to operating and improving our services
You may withdraw your consent at any time.
5. Data Sharing and Third Parties
Your personal data may be shared only with:
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Authorized Dentaray staff and medical professionals
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Trusted service providers such as hosting, CRM, analytics, or communication platforms, under strict confidentiality agreements
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Legal or regulatory authorities when required by law
All third parties are required to comply with applicable data protection regulations.
6. International Data Transfers
Dentaray serves international patients. As a result, your personal data may be processed or accessed outside your country of residence.
We take appropriate measures to ensure that any international data transfers comply with GDPR and relevant data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by medical, legal, or regulatory obligations.
Medical records may be retained for longer periods in accordance with healthcare regulations.
8. Cookies
Our website uses cookies to:
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Analyze website traffic and performance
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Improve functionality and user experience
You can manage or disable cookies through your browser settings.
9. Your Rights
Under applicable data protection laws, you have the right to:
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Access your personal data
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Request correction of inaccurate or incomplete data
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Request deletion of your personal data
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Withdraw your consent at any time
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Object to or restrict processing
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Request data portability
To exercise your rights, please contact us using the details below.
10. Data Security
Dentaray implements appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to protect your data, no online transmission can be guaranteed to be completely secure.
11. Third-Party Links
Our website may contain links to third-party websites.
Dentaray is not responsible for the privacy practices or content of those external websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
13. Contact Information
If you have any questions about this Privacy Policy or how your personal data is handled, you may contact us at:
Dentaray
Istanbul, Turkey
Email: info@dentarayclinic.com info@dentaray.com
Phone / WhatsApp: +90 536 774 35 66